"Metri-Literacy": Becoming an Informed Consumer of HR Metrics, Diagnostics, and Analysis Tools
BY JENNIFER A. MOSS BREEN, PH.D. AND JENNIFER A. MURNANE, PH.D.
Posted: January 25, 2011
HR and learning professionals have a number of choices with regard to the metrics and measurement tools available on the market. Become a savvy consumer of these products by learning what you need to look for, the right questions to ask vendors, and how to identify what you may be able to accomplish in-house.
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Jennifer A. Moss Breen, Ph.D.
Program Director, Ph.D. in Human Capital Management
Research By Jennifer A. Moss Breen, Ph.D.:
Analysis of Call Center Agent Turnover
A Model for Planning and Implementing Strategically Oriented Human Talent Flow
Testing the Relationship Between Interpersonal Political Skills, Altruism, Leadership Success and Effectiveness: A Multilevel Model
Jennifer A. Murnane, Ph.D.
Research Partner, Bellevue University's Human Capital Lab
Research By Jennifer A. Murnane, Ph.D.:
It Doesn't Have to be so Bad When People Leave...if You're Prepared.
Value, Cultivate, and Share Tacit Knowledge
The Impact of Tuition Reimbursement on Career Mobility and Retention
Resources on this topic:
Military Veteran Transferrable Characteristics
Employer Value from Investing in Call Center Workforce Education
The Evolving Standard for Human Capital Reporting