Industry Studies

This study shows how investing in custom education programs increased performance and the competitive fitness of two global and widely successful industry leaders. Each company measured retention and job mobility of education program participants and non-participants. Results addressed benefits and challenges of the programs, and the vital role leadership plays in the continued success of education programs.

Understand the relationship between leader personality types and how they prefer to receive information regarding employee education. This study explores the best methods for presenting information to specific personality types.

This case study tracks the progress and results nine months after the onset of the original custom learning program for a large, well-known company. It evaluates the implications of a tuition assistance program for a recruitment and development process, comparing results on an employee-level and on a store-level.

Following an initial analysis and an intermediate evaluation of the custom learning program designed for a national organization, this case study takes a final look at the results. Tracking its creation to its overall implications for the company, it's clear the program has a positive effect on all areas including ROI, engagement, and retention.

The implications of a tuition assistance program for a recruitment and development process can run deeper than attracting potential employees.

Learn how one large, highly-regarded international company faced potential risk and invested in its workforce - creating corporate value through employee job mobility, performance, and retention.

This case study is the first in a three-stage analysis of VF Corporation's company-wide performance management system, Maximizing Performance. This stage of the analysis focuses on the compliance and quality issues involved in writing VF Corporation's performance plans and details the three key factors that emerged as having a dramatic impact on those issues.

With an informal, user-generated approach to developing content for learning, Sun Microsystems has created a delivery platform, the Sun Learning eXchange (SLX), that delivers timelier, quality content with drastically less expense than instructor-led and web-based training. The development costs are so much lower for SLX, the ROI versus web-based training is 7,505 percent. As impressive as that is, perhaps most encouraging about this new delivery platform is the high, and growing rate of user acceptance.

When Sun Microsystems measured the impact of their mentoring program they discovered some of the positive business results they expected to see (i.e., positive retention rates, salary grade increases, etc.), and a few they did not. The most dramatic finding was the difference in retention among participants over non-participants - a difference that translated into savings of $6.7 million.

For ConAgra Foods, the value of their leadership development program can be measured in quantitative terms and terms not typically associated with learning programs. The program provided a 276% ROI in the first year, increased productivity, and a positive impact on plant safety.

Retention is a key strategic issue for any company, but perhaps none more so than those companies with call center operations. This case study measured the business impact of five different learning programs and evaluated the factors related to agent retention.