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By Rich Douglas, Executive Director, Human Capital Lab You don’t develop leadership skills merely by measuring them. Once you’ve done the measurement, then what? As a leadership coach, I’ve used …

By Rich Douglas, Executive Director, Human Capital Lab As talent developers, we’re usually focused on our clients—participants in our programs, strategic leaders and their vision, etc. But every so often …

By Rich Douglas, Executive Director, Human Capital Lab “What’s the difference between leadership and management?” “Ha,” you might think, “that’s easy”: You manage things but lead people Anyone can learn …

By Rich Douglas Executive Director, Human Capital Lab Most problems leaders face are “technical” ones—simple to complicated with known solutions. This is the crux of management. But then there’s VUCA—Volatility, …

By Rich Douglas Executive Director, Human Capital Lab Knowledge is hard to define, much less manage. One way to lower expectations – get them to a reasonable level, really – …

By Rich Douglas Executive Director, Human Capital Lab We’ve all seen them. Some companies have them for internal use. Some companies in the leadership development business tout theirs. What are …

By Rich Douglas Executive Director, Human Capital Lab As working professionals, sometimes we ask ourselves as we go through our careers, “What’s next?” Sometimes, the next job assignment or training …

By Rich Douglas Executive Director, Human Capital Lab When developing and delivering degree programs for working adults, there’s a  need in academia for scholar-practitioners – people who not only are …

By Rich Douglas Executive Director, Human Capital Lab Have you ever considered going back to school to either finish a degree you started or to earn another? I’d like to …

By Rich Douglas Executive Director, Human Capital Lab There was a time in the not-too-distant past when careers were, for the most part, based on “lifetime employment.” You went to …